Is The Human Engagement Deficit Hurting Your Bottom Line?
Current research confirms that there is a global engagement deficit that is having a negative ripple effect throughout corporate America. In fact, it’s reported that more than half the organizations surveyed are being held back by “ineffective leaders” and by employees don’t feel “connected to” or “stakeholders of” their work. The following statistics tell the grim story:
- DDI, Inc. and Bersin Associates recently confirmed that in North America, only 52 percent of employees rate leadership quality as “high,” and only 30 percent of HR professionals rated leadership quality as “high;”
- Gallup Organization’s research shows that only 29 percent of workers are engaged at work (display a passion for, or a connectedness to, their work);
- Gallup also shows that 71 percent of workers are essentially sleepwalking through their day with an “I’m just here to collect a paycheck” attitude; and
- Research shows that work groups that display high levels of employee engagement produce a 44 percent higher-than-average employee retention rate, a 56 percent higher-than-average level of customer loyalty, and a 50 percent higher-than-average rate of productivity, resulting in 33 percent higher-than-average profitability.
The message is clear; ineffective leadership combined with disengaged employees is hurting employee well-being and company morale, as well as client satisfaction and bottom line profitability.
Turning Things Around
Based on Dr. John Stahl-Wert’s internationally best-selling leadership guide, The Serving Leader, The SHIP Company offers a unique set of solutions to help organizations around the world address these leadership deficits as well as this lack of employee engagement. Leaders across industry are finding SHIP’s action approach unique in that we don’t simply provide “steps to take,” which can be mimicked without achieving real change, but we also offer a comprehensive “inside out” approach that impacts the leaders comprehensively, as well as their organization and the community in which they live and work.
